How do I get there?
When you’re in the center of Martelange, it’s only a minute drive in the direction of Radelange. You should count a travel time of 2h from Brussels (BE), 1h from Liège (BE), 1h20 from Metz (FR) 40min from Luxembourg City (LU), and about 2h20 from Eindhoven - without traffic, that is.
ArrivalCheck-in is available between 15:00h and 19:00h, and between these hours our lovely team will be welcoming you at Les Ardennes! We understand there’s a chance you could get stuck in a traffic jam, so in case you are delayed please give us a call on +35228795488 to inform us of your new arrival time.
Parking & cabin access
Parking spots are provided near the main entrance. We kindly ask you to leave your car there and not to drive further on the terrain - in the interest of not disturbing the natural environment too much. Upon arrival, someone of our team will bring you and your luggage with an electric vehicle to your cabin.
The days at Nutchel will pass faster than you think, you’ll be going back home before actually want to. Check-out is between 9:00 and 10:30am on the day of your departure. It is possible to check-out one day earlier (for example on a Sunday if you're staying for the weekend), however the price of your booking will not be affected. You will be able to keep the access to your cabin so you can decide when to head back home, and when you depart you can simply leave the key inside the letterbox at the reception. If there's still an open bill to pay you can do that between 9:00 and 10:30 that day. In case of too much delay concerning the check-out, an extra cost of € 60 may be added to your bill.
Cleaning your cabin
We do not charge a cleaning fee, but we do ask you to leave your cabin behind in the same state you found it. Detailed guidelines can be found in the welcome guide in your cabin. If we find your cabin not in the same state, we have the right to charge you an additional €30.
Wi-Fi (Uhm… what?)
Of course we don’t have wifi in the cabins, that would kind of beat the purpose ;) If you really need to satisfy your internet-craving for a minute, there will be wifi in the Chalet. If it’s for playing an online game on your smartphone or tablet, we’d rather suggest you to play one of the many board- and family-games provided.
Pets are allowed only in the Classic cabins. We do charge a small a fee, to be paid at the time of booking (€10 per day). Please also note that not in all cabins pets are allowed. Only in the Classic cabins (Classic for 4 and Classic for 6) pets are allowed to stay. Be sure to keep an eye on your pets during your stay, because a lot of other animals live on the site as well. If your pet causes nuisance, we reserves the right to ask you to take it to a local kennel.
Assistance on site
There will always be someone available to assist you in case you have any question during your stay. The phone number is provided to you when you arrive so you have nothing to worry about ☺