FAQ's related to the Covid-19 crisis

As every country has its own regulations and travel advice, our customers are encouraged to plan their stay on their own, based on the available information given by the local authorities.

The Belgian authorities are also giving some information per country on their website:
Is the Forest Camp Les Ardennes currently open?

Yes, our Forest Camp Les Ardennes will reopen as from on Friday, 20th of November.

All common spaces such as the Cosy Chalet are closed for public and only accessible during check-in and check-out.

I have a booking but I am not able to visit the forest camp because of a negative travel advice or quarantine . What now?
Can I get a refund instead of a voucher?
Which safety measures do I have to respect during my stay at Nutchel?
How can I get in contact with Nutchel?

General questions

Where can I find Nutchel forest camp Les Ardennes?

You can find us at the following address:

Nutchel forest camp Les Ardennes
Rue de Radelange 51
6630 Martelange
Belgium

In case you should not find the way to our forest camp, please do not hesitate to give us a call at +352 691 261 140 so we can assist you with the direction.

Where are the cabins exactly located?
Can we stay for 1 night?
What time should I check-in?
At what time is check-out?
Where can I park my car?
Do you take a deposit upon check-in?
Can I bring my dog?
Are breakfast or BBQ included in the price of the cabin?
Do I need to bring my own bed linens?
Is a little grocery shop on site?
Can I bring my own tent and place it near the cabin?
Can I book a baby bed?
What can I expect from my cabin?
Are there any extra costs upon booking?
Is Wi-Fi available in the cabins?
How can I make coffee in the cabin?
Is warm and cold water available in the cabins?
Does the cabin have a fridge?
Do I need to clean my cabin upon departure?
Do I need to bring towels?
Is there electricity in the cabins?
Did you not find the answer you were looking for? Don't hesitate to contact us!
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