Frequently Asked Questions


Do you have any questions concerning your stay or about a glamping holiday with Nutchel? Click on the questions below to find the answer.


** UPDATE OF BOOKING CONDITIONS LINKED TO COVID-19 **

We understand that the current situation is the source of many insecurities and questions, but we can assure you that we are closely monitoring the developments of the current crisis.  We respect the directives of the government in terms of containment, as well as those of the European Union relating to the protection of consumers.

If there should be a second wave of Covid-19, involving a negative travel advice and forcing us to close the camp, you can change your reservation free of charge and move it to another date within the next 12 months following your original booking. If you have been unable to move your stay to another date within this period, you can cancel your reservation free of charge and you will be subsequently reimbursed. 

As long as travel restrictions related to Covid-19 are lifted, our normal terms and conditions will apply.

General questions

Where can I find Nutchel forest camp Les Ardennes?

You can find us at the following address:

Nutchel forest camp Les Ardennes
Rue de Radelange 51
6630 Martelange
Belgium

Where are the cabins exactly located?
What time should I check-in?
At what time is check-out?
Where can I park my car?
Can I park my car near the cabin?
Do you take a deposit upon check-in?
Can I bring my dog?
Is breakfast included in the price of the cabin, and can I order breakfast?
Is a little grocery shop on site?
Can I bring my own tent and place it near the cabin?
Can we stay for 1 night?
Can I book a baby bed?
Are there any extra costs upon booking?
What can I expect from my cabin?
Do I need to bring my own bed linens?
Is Wi-Fi available in the cabins?
How many cabins are at Nutchel Les Ardennes?
How can I make coffee in the cabin?
Is warm and cold water available in the cabins?
Does the cabin have a fridge?
Do I need to clean my cabin upon departure?
Do I need to bring towels?
Is there electricity in the cabins?
Did you not find the answer you were looking for? Don't hesitate to contact us!
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