Frequently Asked Questions


Do you have any questions concerning your stay or about a glamping holiday with Nutchel? Click on the questions below to find the answer.

Questions about our new forest camp Les Ardennes in Martelange

When does the new forest camp Les Ardennes open?
Our new forest camp Les Ardennes in Martelange will open on 15th June 2020! We're accepting bookings since 1st January 2020.
What's different to the cabins at forest camp Les Ardennes?
Where can I find Nutchel forest camp Les Ardennes?
The calendar on your website only starts in June, why is that?

Questions about a booking you made via Nutchel at our former location on domain Warredal

I can't see my reservation anymore in my online account, why is that?
If you have made a booking with Nutchel before 31st December 2019 for a stay between 1st January and 6th July, your booking has been transferred to domain Warredal per 1st January. Due to this transfer it is unfortunately not possible to view your booking or pay the outstanding balance via our website anymore. To pay the outstanding balance of your booking we advise you to contact the team of Warredal via info@warredal.be or +32 (0)89 85 23 16.
I've booked before 31st December 2019 via Nutchel on domain Warredal, and I now need to pay the outstanding balance of my booking. How do I do this?
The link in the payment reminder email I received does not work anymore, how can I pay the outstanding balance of my booking?
Can I book a stay at the former Nutchel location near Maaseik, on domain Warredal?

General questions

Where are the cabins exactly located?

Our cabins are situated in a higher part in the forest and can be reached via various paths from the valley. Upon arrival your host will bring you and your luggage to your cabin with an electric golf cart. If you have brought your own bikes, you can park them in the bicycle racks at the main parking lot at the entrance. But of course, you can also take them up to your cabin. Do mind that the way up can be pretty tough for your legs :)

What time should I check-in?
At what time is check-out?
Where can I park my car?
Can I park my car near the cabin?
Do you take a deposit upon check-in?
Can I bring my dog?
Is a little grocery shop on site?
Can I bring my own tent and place it near the cabin?
Can we stay for 1 night?
Can I book a baby bed?
Are there any extra costs upon booking?
What can I expect from my cabin?
How can I make coffee in the cabin?
Do I need to bring my own bed linens?
How many cabins are at Nutchel Les Ardennes?
Is Wi-Fi available in the cabins?
Is warm and cold water available in the cabins?
Do I need to clean my cabin upon departure?
Does the cabin have a fridge?
Do I need to bring towels?
Is there electricity in the cabins?
Did you not find the answer you were looking for? Don't hesitate to contact us!
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