Bookings can only be made through our online booking system, except if you are using a gift voucher as a payment mean.
Arrivals are usually possible everyday, except on Saturdays and Sundays. Departure is usually possible every day but on Sundays. The availability on the booking calendar of our website is always up to date. Please note that we do not take any booking by phone.
Exceptions can however arise in case of school or bank holidays, please refer to the online booking calendar. Please take into account that check-in or check-out days may differ from one domain to the other due to national bank holidays or different school holidays.
At Nutchel, we really wish our customers to experience the back-to-basics concept, which implies a stay for a slightly longer period and therefore it is not possible to book a Cosy Cabin for 1 night only. The minimum duration of a stay is of 2 nights, but exception may exist due to school and bank holidays.
Our Customer Service is available within the following opening hours:
You can reach us via mail at info@nutchel.lu or by phone at +352 28 79 54 88.
We accept a variety of online payment methods that are offered during the booking process.
If you are staying in less than 4 weeks, the totality of the amount of your stay is owed at the end of the booking process. If you are staying at a later date, you will have to pay 30% of the total amount of your stay at the end of the booking process, and the rest of the amount for your stay no latter than 4 weeks in advance.
At the forest village, you will be able to buy local products for our Honesty Shop and pay for them by bank card or cash.
At Nutchel Champagne, our Flow cabins are specially designed to accommodate guests with reduced mobility.
Unfortunately, at Nutchel Les Ardennes and Nutchel Alsace, our cabins are not suitable for guests with reduced mobility. There are too many obstacles that would prevent you from enjoying a comfortable stay: the uneven terrain, steps leading to the cabins, and the shower tray which has a ledge to step over.
Check-in: 4 pm - 8 pm
Check-out: until 10 am on week days, until 7:30 pm on Sundays
Check-in: 4 pm - 7.30 pm
Check-out: until 11 am, until 7:30 pm on Sundays
Check-in from 4 pm on
Check-out before 11 am, until 7:30 pm on Sundays
All of our forest villages are located midst nature, but still close to the street to guarantee accessibility. At Nutchel, we want to make a positive impact on nature and therefore were obliged to put some cabins closer to each other, in order to protect the ground and the surrounding trees. The Cosy Cabins are scattered throughout the domains and in proximity to each other.
Unfortunately, we don’t have a charging station for your electrical/hybrid car (yet). However, there are charging spots within a short distance from both domains and our on-site team will be glad to advise you accordingly.
Upon arrival at the domain, you'll get a full brief of all necessary numbers and contacts you might need during your stay with us. We take care of you! :-)
In our Cosy Chalet, you'll find a little Honesty Shop with some local food and drink options to buy, as well as recyclable cups, bags, etc. However, for a larger grocery shop we advise you to visit one of the supermarkets in the area, just a few minutes located away from the domain.
In our Cosy Chalet, you'll find a little Honesty Shop with some local food and drink options to buy, as well as recyclable cups, bags, etc. However, for a larger grocery shop we advise you to visit one of the supermarkets in the area, just a few minutes located away from the domain.
In your personal locker, you will find a selection of local foods, drinks, souvenirs, and DIY proposals to buy. However, for a larger grocery shop we advise you to visit one of the supermarkets in the area, just a few minutes located away from our domain.
Yes, there is enough firewood for you available on the domain, free of cost.
Nope, niente, nada! We made a conscious decision not to install Wi-Fi in the cabins as this is not part of the Nutchel philosophy.
Yes, there is warm water in the cabin shower. If you need some warm water to wash the dishes, you can easily take the big pot and warm up some water on the woodstove.
Every cabin contains one electricity plug to charge your necessary device(s). We kindly ask you not to put a multiple plug.
There is no classical heating in the cabins, but by regular use of the woodstove, the cabins easily get comfy and warm, even during colder nights.
The access to electricity is limited in our cosy cabins. Therefore:
All our Cosy Cabins are open space. The sleeping area is separated with a curtain from the living room and the kitchen. The bathroom is separated.
Yes, there is enough space for one baby bed to put next to the bed on the ground floor.
Yes indeed ! The hot tub is heated at 38°C for your entire stay, for you to enjoy a cold evening in December or a summer night in mid-July in relaxing warm water.
You don't need to clean your cabin. However, we ask you to leave the towels and bedsheets on the floor and do your dishes. In case of any loss or damage, we have the right to charge you an extra cleaning fee, as per our terms and conditions.
Unfortunately, it is not possible to exceed the cabin’s maximal capacity for safety and insurance reason. Therefore, we do not allow an extra guest sleeping on the couch or on an inflatable mattress.
Breakfast is typically not included in the cabin price.
However, you have the possibility to book breakfast online or upon arrival at the domain. And if you book a stay ending on a Sunday, breakfast will however be automatically included.
Discover what is included in the breakfast at Forest Village Nutchel Alsace.
Breakfast is typically not included in the cabin price.
However, you have the possibility to book breakfast online or upon arrival at the domain. And if you book a stay ending on a Sunday, breakfast will however be automatically included.
Discover what is included in the breakfast at Nutchel Les Ardennes.
Breakfast is systematically included in your stay. On Sundays, you have the possibility to upgrade your breakfast into a brunch.
Discover what is included in the breakfast or brunch at Forest Village Nutchel Champagne.
Book your 1-hour time-slot at the reception and enjoy our water path, which includes use of the sauna, the cold bath, a towel and a bathrobe. Price: 15€ per person
There is no water path in Les Ardennes, but you sure can book a cabin with a hot tub!
Unlimited access to the water path is included in all bookings. You can access it everyday between 9 am and 10 pm.
We just need your orders for the arrival day/next morning to organize the logistics. For the remaining of your stay, you can either contact our Customer Service or see with our local team directly.
We just need your orders for the arrival day/next morning to organize the logistics. For the remaining of your stay, you can either contact our Customer Service or see with our local team directly.
Please note that it is not possible to order food baskets upon arrival or during your stay.
At Nutchel Champagne, breakfast is always included in the price of your stay — the perfect way to start your day, without having to think about it. We have also created 2 half-board plans, which also include dinner for every evening. If you did not manage to book these at the time of your booking, please contact our customer service team at least 7 days before arrival via info@nutchel.fr
To discover what has been included in the food baskets, please click on the correct Forest Village:
Please let us know if you have any food restriction, so we can offer you alternative options.
On the page for each forest village, you will find a map with suggested recommended activities:
Please do not hesitate to also contact our customer service to receive the best updated brochures of walks and activities.
Our local crews are also more than happy to give you the best tips to have wonderful walks around the domain.
In all of our Cosy Cabins, you'll find a Bialetti coffee maker. Please note that there is no coffee powder in the cabins, so you have to bring it with you or buy it in our Honesty Shop.
No, you don't. All beds in the cabin will be made upon your arrival. Have a look to our dedicated page to make sure that you pack everything right for your stay.
Each cosy cabin is equipped with a set of towels per person, so you don't necessarily need to bring extra ones. However, if you have booked a cabin with a hot tub or plan on testing out the water path, you might want to bring other bath towels too.
Each cosy cabin is equipped with a set of towels per person, so you don't necessarily need to bring extra ones. However, if you have booked a cabin with a hot tub, you might want to bring other bath towels too.
Each cosy cabin is equipped with a set of towels per person, so you don't necessarily need to bring extra ones. However, if you plan on testing out the water path, you might want to bring other bath towels too.
All our barbecues run on gas. Therefore, you can come with a rested mind: everything is ready for you to use them. They’re also usable all year long thanks to our roofed terrace.
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