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Bookings can only be made through our online booking system. The availability on the booking calendar of our website is always up to date. Please note that we do not take any bookings by phone.
We do work with fixed days for arrival and departure, that are Monday, Wednesday and Friday (with exception of bank holidays or holiday periods) . The days marked in light grey on the booking calendar are the possible days for check-in and check-out.
For a midweek you can for example book from Monday to Wednesday, from Wednesday to Friday, or for the whole week. A weekend stay is always for 3 nights, from Friday to Monday.
Please take into account that check-in or check-out days may differ from one domain to the other due to national bank holidays or different school holidays.
At Nutchel, we really wish our customers to experience the back-to-basics concept, which implies a stay for a slightly longer period and therefore it is not possible to book a Cosy Cabin for 1 night only.
Our Customer Service is available within the following opening hours:
You can reach us via mail at info@nutchel.lu or by phone at +352 28 79 54 88.
There will be a tourist tax to pay upon check-out on the domain. The amount of the tourist tax depends on the local legislation.
Our two domains Les Ardennes and Alsace are located midst nature, but still close to the street to guarantee accessibility. At Nutchel, we want to make a positive impact on nature and therefore were obliged to put some cabins closer to each other, in order to protect the ground and the surrounding trees. The Cosy Cabins are scattered throughout the domains and in proximity to each other.
Pets are allowed in our Classic for 4 or Classic for 6 cabins.
Please inform us beforehand so we can provide you with the necessary utensils such as a dog bed and a feeding bowl.
Upon arrival at our forest village you will see a large parking area, and close by our Cosy Chalet. You can leave your car at this parking lot during the entire stay.
Book your 1-hour time-slot at the reception and enjoy our water path, which includes use of the sauna, the cold bath, a towel and a bathrobe. Price: 15€ per person
It is mandatory, by the French government, for clients visiting Nutchel Alsace in winter time to travel with winter tires or snow chains, as the forest village will be difficult to reach in case of snow without any of these 2 options.
You can find all the food options available by clicking here.
If you wish to order any of the above breakfast-, barbecue- or munster baskets for the day after arrival, please contact our customer service team at least 3 days before arrival via info@nutchel.fr
For food orders that are not for the day after arrival, you can place your order on the domain.
You can check-in between 4 pm and 8 pm.
If you can't arrive in the standard check-in time, we can welcome you up to 10 pm and we would charge you with a late check-in fee of €40. As part of this service fee we turn on your wood stove and light the oil lamps and candles in your cabin. In case of an unplanned later arrival, please contact our team on site by phone.
You can check-out until 11 am on check-out day.
Early check-out can be organized with the on-site team if needed, although it won't change the price of your stay.
On the page for each forest village, you will find a map with suggested recommended activities: For Alsace click here
Please do not hesitate to also contact our customer service to receive the best updated brochures of walks and activities.
Our local crew is also more than happy to give you the best tips to have wonderful walks around the domain.
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